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GOOD SERVICE CONTINUES AFTER COMPLETION

Make the next interaction feel like a continuation.

Bring service history, customer communication and review follow-up together so the relationship does not reset after each job.

Get started Find your industry

Build lasting relationships

  1. 01Confirm completion
  2. 02Request feedback when enabled
  3. 03Keep context for the next visit
A connected way to work
HOW IT HELPS

Put the details to work.

Remember the previous work

Use customer cards, property records and service history to put the next inquiry in context.

Ask for honest feedback

Prepare a post-completion review workflow with consistent invitations, a reviewed message and owner-controlled activation.

Follow through as a team

With Google review access configured, assign review cases, keep private notes and track resolution.

Messaging and review delivery require company setup. General retention drips and seasonal automation are planned.

THE NEXT DIRECTION

More connected possibilities.

These capabilities are planned. They are not included in the current release and do not have promised launch dates.

  • PlannedSeasonal check-ins
  • PlannedService-specific care journeys
  • PlannedAnniversary reactivation
CONNECTED PARTS OF THE PLATFORM

Keep exploring.

Customers & CRM

Bring inquiries, contacts, properties and service history into one shared workspace, so the next conversation starts with context.

Explore feature

Customer communications

Individual SMS, conversation history and delivery updates belong alongside the customer record, with consent and opt-outs respected.

Explore feature

Reviews & customer care

Manage post-job review invitations and, with an authorized Google Business Profile, bring review follow-up into the workspace.

Explore feature
YOUR NEXT CHAPTER STARTS HERE

Bring your business together.

Explore the platform. Find your industry. Make room for what’s next.

Get started with burnWorksStart with Basic CRM · Tree Service available.