Skip to content
burnWorks.
EVERY RELATIONSHIP, CONNECTED

Know the customer. Keep the next step moving.

Bring inquiries, contacts, properties and service history into one shared workspace, so the next conversation starts with context.

Get started Find your industry

Access depends on your company’s plan and enabled add-ons. View plans & add-ons.

Available

Customers & CRM

  1. 01Capture the inquiry and its source.
  2. 02Add the property, scope and supporting files.
  3. 03Move the opportunity toward an estimate.
A connected way to work
HOW IT HELPS

Put the details to work.

A pipeline your team can follow

Track inquiries through contact, site visit, estimating and a recorded decision. Keep the source of each opportunity alongside its details.

More than a contact list

Open a customer card to see their properties, related work and private files. Move from the customer to the relevant lead without rebuilding the story.

Your website, connected

Connect website inquiries to the CRM with a configured intake integration. Record contact preferences separately from the request for service.

THE NEXT DIRECTION

More connected possibilities.

These capabilities are planned. They are not included in the current release and do not have promised launch dates.

  • PlannedMissed-call follow-up
  • PlannedShared inbox assignment
  • PlannedMore configurable sales journeys
CONNECTED PARTS OF THE PLATFORM

Keep exploring.

Estimates & proposals

Create itemized estimates, record the customer’s decision and carry approved work into scheduling.

Explore feature

Property intelligence

Connect property details, private photos, maps and available location data to the customer and the job.

Explore feature

Customer communications

Individual SMS, conversation history and delivery updates belong alongside the customer record, with consent and opt-outs respected.

Explore feature
YOUR NEXT CHAPTER STARTS HERE

Bring your business together.

Explore the platform. Find your industry. Make room for what’s next.

Get started with burnWorksStart with Basic CRM · Tree Service available.